Polish up your manuscript for publication: the five step process

So, you’ve finished writing your novel. Now what? Perhaps you ask your friends and family to read it. And there’s nothing wrong that. But if your friends are anything like mine, they’re probably not professionals. Some of them may not even read, let alone read for pleasure. Whilst they may have some valuable feedback, I have now come to believe that they should never be the ones you look to for advice.  So where does one go?